Ann from Dublin was travelling

Ann from Dublin was travelling via Dublin airport last week and had a most unpleasant experience and she contacted us: “We had our usual checklist complete for trying to make things as trouble free as possible,” she writes. She had made sure to use hand luggage within the dimensions and weight allowance, had her passport, had checked in online and printed out her boarding pass. Her liquids were in 100ml or less containers and placed in the resealable plastic bag. She was even wearing flat shoes so she wouldn’t have to take them off going through security.
“All was well until we reached the security screening area: Our liquids were in the resealable bag but we were told it was too big. We had measured the bag before purchase and had used it on previous trips. We told the person that it was the right size. He informed us that it was the wrong type of bag according to a Department of Transport directive,” she writes.
The security official then went to the person operating the screen “and they opened the bag and checked each and every bottle contained within. We then went through the metal detector, no beeps. The first bag came out along with the plastic tray of phone/wallet/belt. The line then stopped for three to five minutes, which I can only assume was to teach us a lesson. Eventually the second bag came out and we went on our way,” she says.
She also highlights another occasion when she was told that decanting shampoo into 100ml bottles “was not allowed, only original bottles from the manufacturer. On that occasion we had to rub some cream onto my hand to show that is was not a weapon. We hope that the operator at the X-ray machine enjoyed his little power trip.”